News from PracticeInsure

Caunce O'Hara & Co Ltd wins General Broker of the Year 2009/10
Sat 10th Oct 09 - 11:57

We are delighted to announce that the Insurance Institute of Manchester has awarded Caunce O'Hara & Co Ltd the title of General Insurance Broker of the Year 2009/10.

At a glittering award ceremony held at the Lowry Hotel in Manchester on 24^th September 2009 the judges said the following:-

• The three finalists all put forward outstanding entries, causing difficulties for the judges. 

The judges said the following about the winner

• From a scratch start in 1995, this company have shown year on year growth at a phenomenal rate.
• They have actively encouraged their younger members to sit professional examinations, using sponsorship and cash bonuses to aid them.
• Each member of staff has their own CPD plan, are encouraged to attend the Insurance Institute's lecture programme and utilise the CII's Broker Assess facility.
• This company have a range of online insurance products for a range of policies, enabling the customer to obtain quotations and cover online and allowing access by the customer to their records 24/7.  As a result they now have 15,000 online clients.
• They have their own dedicated Claims Team and success or failure is monitored with a satisfaction questionnaire.
• They also have an out of hours helpline, with contact to the management team in matters of extreme urgency.

John Batty - Director of Caunce O'Hara & Co Ltd collected the award on behalf of the Company.

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